Frequently Asked Questions | Rogue Disposal & Recycling
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FAQs

Why didn’t the driver empty my trash cart?

Why didn’t the driver empty my trash cart?

If your roll cart wasn’t at the curb by 6:30 am, it may not have been out when the driver went by. We will take extra trash the following week — at no charge — to make up for what was missed by not having your cart out on time.

If your cart wasn't level-full – meaning there was trash sticking out of the top and the lid wasn't closed — "additional trash" fees may apply. Please remember that everything must fit completely inside the cart and the lid must be closed.

If your account is past due, we may temporarily suspend your service until payment is made. Once service is temporarily stopped due to non-payment, you will need to pay the balance in full to have service resumed. Please call our office at 541.779.4161 to bring your account current.

If your roll-cart was blocked by a vehicle, it’s not possible for the driver to empty the cart with the automated arm on the truck. Please keep your cart 5 feet from other carts and vehicles and 10 feet from any other obstacles.

How do I sign up for automatic payments?

How do I sign up for automatic payments?

Easy, just click here and follow the instructions.

How do I sign up for electronic billing?

How do I sign up for electronic billing?

Go to the Pay My Bill tab and log into your account (or create a new secure login if you don’t have an online account). Once logged in, click on the Billing Options button. A window will pop up that shows the options for bill delivery. Click the “On/Off” switch next to the Email Notifications listing to select that option. Then click “OK” to save your changes. That’s all there is to it. You can also call our Customer Service Department at 541.779.4161 during normal business hours and a representative can update your billing option.

What options do I have for paying my bill?

What options do I have for paying my bill?

We accept Visa, MasterCard and Discover credit carts, debit cards and personal checks. For cash, you can pay in person at our Customer Service Offices:

  • One West Main, Suite 401 in downtown Medford
  • 8001 Table Rock Road, White City at the Transfer Station

We also offer a one-time and automatic monthly bill pay. To make a payment or sign up for autopay, click here.

What can I recycle at the curb in my red-lid recycling cart?

What can I recycle at the curb in my red-lid recycling cart?

Click here for the current list.

What day of the week is trash day for my address?

What day of the week is trash day for my address?

Enter your address here and get the calendar for your neighborhood.

Is this my recycling week or my yard debris week?

Is this my recycling week or my yard debris week?

Enter your address here and get the full schedule.

I just moved and I have a ton of cardboard boxes. Help!

I just moved and I have a ton of cardboard boxes. Help!

No problem! You can recycle all your corrugated cardboard boxes — for no charge — at our Transfer Station. Click here for directions.

If you have curbside recycling with us, you can also break the cardboard boxes down and put them in your red-lid roll cart. Remember, the cart must be level-full, so the cardboard needs to fit inside. It also needs to be corrugated cardboard — the kind with the wavy center. If you have too many to fit into the cart, break them down so they’re no larger than 3’ x 3’, bundle them with string or twine, and set them next to your recycling cart at the curb. The driver will remove the bundles.

I’m doing some household cleanup and need to rent a dumpster. What are the costs and how do I do that?

I’m doing some household cleanup and need to rent a dumpster. What are the costs and how do I do that?

Visit our temporary cleanup bin for details.

I have something big and bulky I need removed from my house. Can you help me with that?

I have something big and bulky I need removed from my house. Can you help me with that?

Absolutely. Visit our At Your Service page for more information.

What do I do with my household hazardous waste? Things like cleaning products, bleach, yard chemicals and paint thinner?

What do I do with my household hazardous waste? Things like cleaning products, bleach, yard chemicals and paint thinner?

Every spring — usually in May — we host a Household Hazardous Waste Event at the Transfer Station. Click here for details. If it's going to be a while until our next annual event, store your unwanted cleaning supplies, bug spray, varnish, pool chemicals and other household hazardous waste items somewhere safe and out of reach for children and pets - preferably in a locked cabinet or area that's inaccessible. Avoid extreme heat or cold and keep in a well-ventilated area.

What do I do with old and unused paint?

What do I do with old and unused paint?

Visit paintcare.org to find locations in our area where you can drop-off latex and oil-based paints.

What do I do with a 55-gallon drum? Why can’t I bring it to the Household Hazardous Waste event?

What do I do with a 55-gallon drum? Why can’t I bring it to the Household Hazardous Waste event?

The cost to test, handle and dispose of these containers can exceed $2,000 per drum. If you do have a drum to dispose of, please give us a call at 541-779-4161 and we can give you some options.

How do I dispose of a propane tank?

How do I dispose of a propane tank?

Propane tanks are accepted for recycling at our Transfer Station. Give us a call at 541-779-4161 for the current charge.

How do I dispose of old fluorescent tubes?

How do I dispose of old fluorescent tubes?

While not considered hazardous waste, fluorescent tubes do require special handling and disposal. Click here for information on how to recycle them.

What do I do if my business has hazardous waste?

What do I do if my business has hazardous waste?

Businesses generating small quantities of hazardous waste can take advantage of our special Conditionally Exempt Generator Day during the yearly Household Hazardous Waste every spring, usually in May. This service is by application only and appointments are made in advance. Fees are charged according to the type and volume of the waste being disposed. The 2018 application form is available here.

Where does the hazardous waste collected at the Household Hazardous Waste event go for disposal?

Where does the hazardous waste collected at the Household Hazardous Waste event go for disposal?

Good question! Some of the oils and other flammable liquids go to a facility in the Midwest to be used as cement kiln fuel. The rest ends up at facilities owned by the hazardous waste contractor for destructive incineration.

Are there any holidays that affect my trash and recycling pickup schedule?

Are there any holidays that affect my trash and recycling pickup schedule?

Yes. Drivers have Christmas Day and New Year’s Day off to spend time with their families. These are the only two holidays that affect the regular schedule. In the fall of each year, you will receive information on upcoming holiday schedule changes.

Can I recycle my Christmas tree?

Can I recycle my Christmas tree?

Yes! If you already use our yard debris recycling service, just cut up the tree and put it in your roll cart to be composted. Please note we cannot take any trees that are flocked and all decorations and tinsel must be removed.

If you’d like our drivers to pick up your tree, you need to call our office to schedule the pickup and authorize the charge. To schedule a pickup, call 541.779.4161. 

You can also drop off your Christmas tree at the Transfer Station for no charge. Just make sure there’s no flocking, no ornaments and no tinsel. Simply pull up to the pay station, get your access code and drive to the yard debris depot once you’re on site.

And remember, the Boy Scouts and other community groups also offer tree collection and disposal.

Can I pay my bill online?

Can I pay my bill online?

Yes you can! You can make a one-time payment using a debit card or Visa, MasterCard or Discover card. Or you can sign up for autopay to have your Rogue Disposal & Recycling bill automatically paid — via debit, credit card or checking account.

How do I update my credit card for automatic payments?

How do I update my credit card for automatic payments?

If you’ve signed up for autopay and your credit card is expiring or you want to change to a different credit card, start under the “Billing Options” tab. Make sure you’re signed up for automatic payments, then enter the new credit card information and click on the terms and conditions.

How do I report a missed pickup?

How do I report a missed pickup?

To report a missed trash, recycling or yard debris pickup, please call 541.779.4161 or contact us and a customer service representative will be happy to help you. Phone hours are Monday through Friday from 8:30 am to 4:30 pm.

Can I make a payment over the phone?

Can I make a payment over the phone?

Of course! Just call 541.779.4161 and a customer service representative will be happy to help you. Phone hours are Monday through Friday from 8:30 am to 4:30 pm.

My roll cart is damaged. How do I get it fixed?

My roll cart is damaged. How do I get it fixed?

If your roll cart is damaged or no longer usable, just give us a call at 541.779.4161, Monday through Friday from 8:30 am to 4:30 pm. You can also send us an email (be sure and include your full name and service address) or complete and submit this online form.

I have a question about my bill. Who can I talk to?

I have a question about my bill. Who can I talk to?

Any one of our friendly customer service representatives will be happy to help you. Just give us a call at 541.779.4161, Monday through Friday from 8:30 am to 4:30 pm.

Do I need to call first if I need to set out additional trash?

Do I need to call first if I need to set out additional trash?

No. If you have additional trash every now and then, use a standard 33-gallon plastic bag and set it next to (not on) your roll cart on trash day. The extra charge will be added to your account. If you find that you consistently have extra trash, you may want to consider a larger trash roll cart size. Please note that if you’re a tenant, only the landlord can authorize the pickup of extra trash or switch to a larger cart size, as the account is in their name.

I’d like to start yard debris service. What do I need to do?

I’d like to start yard debris service. What do I need to do?

Easy! Just click here to get started — you can sign up for service online.

In the fall, is it OK to fill my entire roll cart with leaves?

In the fall, is it OK to fill my entire roll cart with leaves?

Absolutely! The thing to remember, though, is that they need to be loose. No bagged leaves — or bags of any kind — in your green-lid yard debris roll cart.

Can I put rocks and sod in my yard debris roll cart?

Can I put rocks and sod in my yard debris roll cart?

No. Due to their heavy weight and inability to break down into compost, rocks and sod cannot go in your yard debris cart.

Where can I find information on backyard composting?

Where can I find information on backyard composting?

If you are interested in backyard composting, be sure and check out our demonstration site next to the Recycling Center at the Transfer Station — 8001 Table Rock Road in White City. For detailed information, visit the Jackson County Recycling Partnership.

I have an old mattress I’d like to throw away and it’s on the second floor of my house. Is that something you can help me with?

I have an old mattress I’d like to throw away and it’s on the second floor of my house. Is that something you can help me with?

Absolutely! Give us a call at 541.779.4161 to discuss the scope of the job and we’ll send someone to your home for an on-site consultation and quote.

I’m getting all new appliances and the old ones are too outdated to donate. I have no way to haul them to the Transfer Station. Can you help?

I’m getting all new appliances and the old ones are too outdated to donate. I have no way to haul them to the Transfer Station. Can you help?

Of course! Give us a call at 541.779.4161 to discuss the scope of the job and we’ll send someone to your home for an on-site consultation and quote.

Can you haul away an old kids swing set in my backyard? What about a hot tub? Car engine? Other large and heavy item I can’t move by myself?

Can you haul away an old kids swing set in my backyard? What about a hot tub? Car engine? Other large and heavy item I can’t move by myself?

Yes, yes, yes and yes! Give us a call at 541.779.4161 to discuss the scope of the job and we’ll send someone to your home for an on-site consultation and quote.

I want to get rid of an old metal filing cabinet in my basement? Can you help?

I want to get rid of an old metal filing cabinet in my basement? Can you help?

Can do! Give us a call at 541.779.4161 to discuss the scope of the job and we’ll send someone to your home for an on-site consultation and quote.

What are some uses for a temporary cleanup bin?

What are some uses for a temporary cleanup bin?

It’s a great solution when you’re ready to clean out a big messy space — like the garage, the attic or the basement. Cost includes delivery, removal and one dump of the level-full five-yard bin. Learn more here.

Can you bring a temporary cleanup bin right to my house?

Can you bring a temporary cleanup bin right to my house?

Yes we can! For maximum convenience, we deliver a five-yard bin (the equivalent of thirty 32-gallon trash cans) right to your house. In some cases, the bin will need to be placed in the street, next to the curb by your driveway.

How much advance notice do I need to give you when ordering a temporary cleanup bin?

How much advance notice do I need to give you when ordering a temporary cleanup bin?

Arrangements and payment-in-full must be made one full working day prior to your desired delivery date.

How long can I keep the temporary cleanup bin?

How long can I keep the temporary cleanup bin?

You can choose from three different options: one night, two nights or three nights. Any bin delivered on a Friday will automatically be left over the weekend and charged the two-night rate.

What can’t I put in my temporary cleanup bin?

What can’t I put in my temporary cleanup bin?

Anything containing asbestos; dirt, rocks, concrete or sod; paint or any liquids; large appliances; flammable materials; car batteries or tires; composition roofing materials; motorcycle or automobile bodies; medical waste; fluorescent tubes or ballasts; and A/C units. For a complete list of terms and conditions, click here.

What if I need a bigger bin?

What if I need a bigger bin?

We’ve got you covered there too! We also offer a variety of larger drop boxes — perfect for home construction projects, office clean-outs and other jobs where the 5-yard Temporary Cleanup Bin is too small. Learn more here.

Do I need to erase the hard drive on my computer, laptop, or tablet before I bring it to the Transfer Station for recycling?

Do I need to erase the hard drive on my computer, laptop, or tablet before I bring it to the Transfer Station for recycling?

Yes! Rogue Transfer & Recycling and Oregon E-Cycles assume no liability for personal ro confidential information left on your computer. Reformatting your drive or deleting files does not destroy your data. Click here to learn how to safely eradicate the data on your hard drive before you recycle your computer.

My office has dozens of obsolete computers, printers, monitors and copy machines to recycle. Can you come to my site for a pickup?

My office has dozens of obsolete computers, printers, monitors and copy machines to recycle. Can you come to my site for a pickup?

Yes we can! Charges will apply. Give us a call at 541.779.4161 and we’ll be happy to give you a quote.

What are the materials in recycled electronics used for?

What are the materials in recycled electronics used for?

Many electronics contain precious metals, such as gold, silver, copper, platinum, zinc and palladium. Once recovered during the recycling process, they can be used to make jewelry, new electronics, automotive parts and more.

I heard electronics can contain hazardous or toxic materials, and that’s why they need to be recycled and not thrown away. Is this true?

I heard electronics can contain hazardous or toxic materials, and that’s why they need to be recycled and not thrown away. Is this true?

Depending on the electronics, the inside could contain everything from arsenic, cadmium, cobalt and lead to mercury, lithium, selenium and chlorofluorocarbon — all highly dangerous if released into the environment. In fact, putting electronic in your trash is illegal in Oregon and you can be fined. So be sure and take advantage of electronic recycling at the transfer station.

Is there a fee to drop-off my electronics for recycling?

Is there a fee to drop-off my electronics for recycling?

No. You can bring up to seven household electronics at one time to the Transfer Station for recycling at no charge.

I have an old big screen TV that’s too big for me to carry. Do you provide any kind of a pickup service?

I have an old big screen TV that’s too big for me to carry. Do you provide any kind of a pickup service?

We do. Give us a call at 541.779.4161 and we’ll be happy to give you a quote, or get more information on our Additional Pickup Page.

Do I need to sterilize my sharps before disposing them?

Do I need to sterilize my sharps before disposing them?

No. Just store them in a leak-proof, rigid, puncture-resistant red plastic container that has the word “biohazard” or the international symbol for biohazard clearly visible. You can buy a biohazard container from us or use one of your own as long as it meets all the requirements.

I have some old prescription medications I’d like to get rid of. What is the best and safest way to do that?

I have some old prescription medications I’d like to get rid of. What is the best and safest way to do that?

In Medford, you can drop off old or unused prescription medications at the Medford Police Department, located at 411 West 8th Street. You’ll find a specially marked drop-box in the lobby, accessible Monday through Friday from 6 am to 10 pm.

In White City, you can drop off old or unused prescription medications at the Jackson County Sheriff’s Office, located at 3131 Avenue C. The office is open seven days a week from 9 am to 4 pm.

In Central Point, you can drop off old or unused prescription medications at the Central Point Police Department, located at 155 South 2nd Street. The drop-box in the lobby is accessible 24/7. You can also drop off medications with the Jackson County Sheriff’s Department, located at 5179 Crater Lake Highway. Their drop-box is also available 24/7.

In addition, twice each year, the Medford Police Department hosts a drug take-back event where you can safely dispose of your unwanted, unused or outdated prescription medications. The event takes place in the City Hall parking lot. Get details here.

Do I have to use a biohazard container I purchase from Rogue? What are the requirements for an acceptable container?

Do I have to use a biohazard container I purchase from Rogue? What are the requirements for an acceptable container?

Acceptable containers must be leak-proof, rigid, puncture-resistant and red, with the word “biohazard” or the international symbol for biohazard clearly visible. You can buy a biohazard container from us or use one of your own as long as it meets all the requirements.

When you talk about medical waste, what are “sharps”?

When you talk about medical waste, what are “sharps”?

Sharps include needles, syringes, scalpels, slides, cover slips, pipettes and blood tubes.

Do I need to sign up for medical waste service?

Do I need to sign up for medical waste service?

No. You can bring your medical waste to our Customer Service Office located at One West Main Street, Suite 401, in downtown Medford, or to our Transfer Station at 8001 Table Rock Road in White City.

Can you help us with a customized document destruction policy?

Can you help us with a customized document destruction policy?

Our confidential destruction experts can create a program customized to your specific needs. We can provide policy and procedure templates that can be tailored to your business. As a certified member of the National Association of Information Destruction (NAID), we have access to up-to-date information regarding laws and regulations, as well as new destruction technology.

Can you destroy electronic waste too?

Can you destroy electronic waste too?

Yes, we can also destroy hard drives, CDs, VHS tapes and cell phones, as well as x-rays. Please note that these items must be kept separate from paper waste.

What kinds of shred containers do you provide?

What kinds of shred containers do you provide?

We offer five different types of shred containers — 95, 65 and 35 gallon roll carts, a 40” console cabinet, and a small 16 gallon secure box we call “the shredinator.”

Do we need to remove paper clips, staples and metal clasps in folders before you shred?

Do we need to remove paper clips, staples and metal clasps in folders before you shred?

No you don’t. In fact, not only can paper clips, staples and metal clasps in folders be tossed in with your papers to shred, so can rubber bands and spiral notebooks. We want this to be as easy for you as possible.

Do you offer a Certificate of Destruction form once the records have been destroyed?

Do you offer a Certificate of Destruction form once the records have been destroyed?

In keeping with the best practices of the Business Association Agreement, Rogue Shred will provide you with a certificate of destruction in electronic format once your document destruction job is completed. You can request to have the certificate of destruction provided at the time of service, or you will automatically receive it when you receive your bill.

What can I drop-off at your downtown office location?

What can I drop-off at your downtown office location?

You can drop off personal shred bags or personal medical waste biohazard boxes any time during normal business hours. You can also make a payment and have your questions answered.

Where is your downtown office location?

Where is your downtown office location?

You’ll find our Customer Service Office located at One West Main Street, Suite 401, in downtown Medford. The entrance to the building is accessible off Main Street, through the glass double doors under the awning. Once inside, take the elevator to the fourth floor and there we are!

What are the hours at the downtown office?

What are the hours at the downtown office?

Walk-in office hours for our Customer Service Center are 8 am to 5 pm, Monday through Friday. If you prefer to call, phone hours are 8:30 am to 4:30 pm, Monday through Friday.

Do I need to sort my glass bottles and jars by size or color?

Do I need to sort my glass bottles and jars by size or color?

Good news — there’s no need to sort! The glass bottles and jars can be any color and any size, up to one gallon. Just look for the “GLASS” bins once you’re in the Recycling Center.

Can I recycle glass beverage containers at the BottleDrop Center for a refund?

Can I recycle glass beverage containers at the BottleDrop Center for a refund?

Yes you can! Visit the BottleDrop Center and your redeemable glass beverage bottles (no wine bottles) are worth 10¢ each, thanks to an expanded Oregon Bottle Bill. And not just glass, you can also return redeemable aluminum beverage cans and plastic beverage bottles — each for 10¢.

BottleDrop Redemption Center

1179 Stowe Avenue, Medford  * Seven days a week from 8 am to 6 pm

What businesses have a glass depot in their parking lot?

What businesses have a glass depot in their parking lot?

You’ll find glass depots conveniently located at these locations:

Ray’s Food Place

  • Central Point: 126 East Pine Street
  • Jacksonville: 401 North 5th Street
  • Phoenix: 735 North Main Street

Sherm’s Food4Less

  • Medford: 2230 Biddle Road

Sherm’s Thunderbird

  • Medford: 2347 West Main Street

Rogue Credit Union

  • East Medford Branch: 955 N. Phoenix Road

Can I still recycle glass at the Transfer Station?

Can I still recycle glass at the Transfer Station?

You can drop off your rinsed-out glass bottles and jars at the Transfer Station. Glass can be any color with sizes up to one gallon. Lids are not accepted, but labels are OK.

Transfer Station

8001 Table Rock Road, White City
Monday through Saturday from 7 am to 5 pm, closed on Sunday

Is there a limit to how many glass containers I can drop off?

Is there a limit to how many glass containers I can drop off?

Nope, the more the better! As long as the glass bottle or jar is one gallon or less, you’re good to go.

I have some glass serving bowls and an old glass vase I’d like to get rid of. Can they be recycled?

I have some glass serving bowls and an old glass vase I’d like to get rid of. Can they be recycled?

No. Only glass bottles and jars can be recycled at the glass depots and the Transfer Station. Other types of glassware (including drinking and wine glasses), window glass and lightbulbs of any kind cannot be recycled.

How many days in advance do I need to schedule a storage box delivery?

How many days in advance do I need to schedule a storage box delivery?

We need two business days notice when scheduling a storage box delivery.

How much space is needed for delivery of the storage box?

How much space is needed for delivery of the storage box?

Make sure the area around where you want to place the box has room for a 30’ truck with a 24’ box. Make sure there are no overhead obstacles, including trees, wires and signs. Please give us a call at 541.779.4161 to schedule a site visit for approval.

Do I need to do any sort of site preparation to get ready for the storage box?

Do I need to do any sort of site preparation to get ready for the storage box?

The box will need to be placed on a hard level surface that will accommodate the weight of the box. Please give us a call at 541.779.4161 to schedule a site visit for approval.

Are the storage boxes secure?

Are the storage boxes secure?

Each storage box features all-metal construction and lockable cargo doors.

When do you deliver the mobile storage boxes?

When do you deliver the mobile storage boxes?

Mobile storage units are delivered Monday through Friday during normal business hours.

What is the floor made of inside the mobile storage boxes?

What is the floor made of inside the mobile storage boxes?

The floor has a plywood overlay, making it easy to roll racks or stack boxes.

Where can I find the Rogue Clean Fuel CNG station?

Where can I find the Rogue Clean Fuel CNG station?

You’ll find Rogue Clean Fuels at 1125 Anthony Way in White City.

What are the operating hours of the Rogue Clean Fuel CNG station?

What are the operating hours of the Rogue Clean Fuel CNG station?

The station is open 24/7.

What are the advantages of having a vehicle that runs on CNG?

What are the advantages of having a vehicle that runs on CNG?

Compressed Natural Gas, or CNG, is the cleanest burning transportation fuel on the market today. It has a lower carbon footprint than petroleum-based products (like gasoline and diesel) and it produces far less of the pollutants that cause greenhouse gas vs. petroleum-based fuels — up to 40% less. And natural gas engines are substantially quieter than their diesel counterparts.

How long does it take to fill my car or truck using CNG fuel?

How long does it take to fill my car or truck using CNG fuel?

The Rogue Clean Fuels CNG station is a fast-fill station using the latest technology. So filling the tank of a CNG vehicle takes just three or four minutes — the same as for gasoline.

What is asbestos?

What is asbestos?

Asbestos is a naturally occurring mineral that is extremely durable and resistant to fire and most chemical reactions. Because of this, it was used for years in commercial and industrial settings, as well as in a wide range of consumer products. Asbestos use in the United States was stopped in the late 1970s, but buildings built before then may contain asbestos.

Why is asbestos so dangerous?

Why is asbestos so dangerous?

When the tiny, microscopic fibers of asbestos become airborne, they can easily be inhaled. Because of their shape, the particles cling to tissues of the lungs and other areas of the respiratory system. Over time, these fibers can cause inflammation that can lead to mesothelioma, lung cancer and asbestosis. According to the U.S. Environmental Protection Agency, there is no safe level of asbestos exposure.

Do I need to have my demolition and remodeling material inspected for asbestos before I bring it to the Transfer Station?

Do I need to have my demolition and remodeling material inspected for asbestos before I bring it to the Transfer Station?

Yes — and having your inspection and signed paperwork is a must before you come to the Transfer Station. Asbestos is so dangerous that it requires special handling. So an inspection by a licensed abatement contractor is required beforehand so you can be certain whether or not your materials contain asbestos.

What steps do I need to follow if I have a load that contains asbestos?

What steps do I need to follow if I have a load that contains asbestos?

If you have a load containing asbestos, the first thing you need to do is have the load inspected by a licensed abatement contractor who must complete and sign the required paperwork. You also need to call Rogue Disposal & Recycling to get permission to bring your load with asbestos to the Dry Creek Landfill. Once those are completed, you can call the landfill to schedule an appointment — which is required for any load containing asbestos. Please note that loads with asbestos are only accepted at the Dry Creek Landfill and only on Wednesdays from 7:30 am to 11 am.

For questions regarding asbestos disposal, call our Main Office at 541.779.4161.

To schedule your appointment at the landfill, call 541.826.4949.


Why do materials with asbestos have to be wetted and placed in special airtight plastic bags?

Why do materials with asbestos have to be wetted and placed in special airtight plastic bags?

When products containing asbestos are disturbed, tiny asbestos fibers can become airborne and pose a health danger to anyone around. Keeping materials with asbestos wet and sealed in an airtight bag helps mitigate the risk.

Can I put materials containing asbestos in my drop box?

Can I put materials containing asbestos in my drop box?

No. Materials containing asbestos require special handling and cannot go in the drop box. For detailed information on asbestos handling, click here.

How often will the glass at our business be picked up?

How often will the glass at our business be picked up?

If your business has route collection for glass, the glass will be picked up once every-other week.

Does the glass have to be sorted by color or type?

Does the glass have to be sorted by color or type?

No. The glass can be any color, with containers up to one gallon in size.

Can broken glass be mixed in with glass bottles and jars?

Can broken glass be mixed in with glass bottles and jars?

No, broken glass needs to go in the trash, not in the glass recycling bin.

Are there types of glass you don’t accept in your route collection service?

Are there types of glass you don’t accept in your route collection service?

Yes. Only glass bottles and jars can be recycled in your commercial glass bin. Other types of glass, including glassware (drinking and wine glasses, cookware, dishes), window glass and lightbulbs of any kind cannot be recycled.

How do I sign up for an on-site waste consultation?

How do I sign up for an on-site waste consultation?

Easy! Just give us a call at 541.779.4161 or click here to complete a simple contact form to get started.

What are the benefits of an on-site waste consultation?

What are the benefits of an on-site waste consultation?

An on-site waste consultation gives us a chance to assess your current services and provide a detailed waste audit to you at no cost.

How much does an on-site waste consultation cost?

How much does an on-site waste consultation cost?

There is no cost for an on-site waste consultation from Rogue Disposal & Recycling.

Are there services that require an on-site waste consultation before starting?

Are there services that require an on-site waste consultation before starting?

Yes. Commercial commingled recycling, high-grade paper recycling and glass recycling programs all require an on-site waste consultation first.

What can I recycle at the Transfer Station that I can’t recycle in my red-lid recycling cart?

What can I recycle at the Transfer Station that I can’t recycle in my red-lid recycling cart?

In addition to the corrugated cardboard, milk jug style containers, newspapers and inserts, and tin and aluminum cans you can toss into your recycling cart at home, you can also recycle glass bottles and jars, and high-grade paper at the Transfer Station. Plus up to ten electronic items per visit at no cost. We also accept items such as antifreeze, appliances and batteries (see the complete list here) for a fee.

Can I bring old household appliance and furniture to the Transfer Station?

Can I bring old household appliance and furniture to the Transfer Station?

Yes you can! But please note there will be a fee.

Where can I buy Rogue Compost?

Where can I buy Rogue Compost?

You can buy Rogue Compost at the Transfer Station — by the bag or in bulk, depending on the type you want. Click here for more information.

What are the busiest times of day at the Transfer Station?

What are the busiest times of day at the Transfer Station?

The busiest times at the Transfer Station tend to be from noon to 5 pm each day. To avoid the lines, try and plan your visit for the morning hours.

Do I have to pay to recycle things at the Transfer Station?

Do I have to pay to recycle things at the Transfer Station?

Most of the recyclable items we accept at the Transfer Station — including corrugated cardboard, milk jug style containers, newspapers and inserts, tin and aluminum cans, glass bottles and jars, and high-grade paper — can be dropped off at no cost. We also accept items such as antifreeze, appliances and batteries (see the complete list here) for a fee.

How many electronic items can I drop off at one time for recycling at the Transfer Station?

How many electronic items can I drop off at one time for recycling at the Transfer Station?

You can drop off up to seven electronic items for recycling at one time, at no cost.

When are the Transfer Station hours?

When are the Transfer Station hours?

Here are the Transfer Station hours:

Regular Hours

Monday through Friday from 7:30 am to 4:30 pm

Saturday from 7 am to 4 pm.

Closed on Sunday


Summer Hours (beginning March 1)

Monday through Saturday from 7 am to 5 pm

Closed on Sunday


On-Site Customer Service Hours

Monday through Friday from 8 am to 4:30 pm

How many types of Rogue Compost are there?

How many types of Rogue Compost are there?

There are two types of compost and two types of potting mix. Click here for product details.

Is Rogue Compost sold by the bag or by the loose yard?

Is Rogue Compost sold by the bag or by the loose yard?

Both, depending on the type. Rogue Fine Compost is sold by the bag. Rogue Medium Compost and Rogue Grower’s Blend are both sold by the bag and in bulk. And Rogue Grower’s Blend Extreme is sold solely in bulk. Click here for product details.

Are there any other ground cover products besides compost and potting mix?

Are there any other ground cover products besides compost and potting mix?

Yes! You can also buy red bark (by the bag) and aged forest bark (in bulk). Click here for product details.

Some of your compost bags have an OMRI logo on them. What does that mean?

Some of your compost bags have an OMRI logo on them. What does that mean?

OMRI — or the Organic Materials Review Institute — is a nonprofit organization that determines products for use in organic production and processing. Products showing the OMRI Listed® seal, like Rogue Fine Compost, have gone through OMRI’s product review process.

Can I have my personal documents shredded by Rogue Shred?

Can I have my personal documents shredded by Rogue Shred?

Absolutely! You can purchase a personal shred bag at either of our Customer Service locations for just $6.50. Fill the bag at home with all your private and confidential paperwork. Once the bag is full, simply return it to either of our Customer Service locations and we’ll shred it. It’s a quick and easy way to help you protect your privacy — and your good name.

What options do I have for paying my bill?

What options do I have for paying my bill?

As a commercial account, you have several options to choose from.  The first month’s fee for trash service plus the container deposit must both be paid in advance, prior to the container being delivered to your site. You can pay via check, online (or in person) using a credit card (Visa, MasterCard, Discover), or cash paid in person at one of our Customer Service Centers. You can also apply for a credit account with us.

Do I need to sort my glass bottles and jars by size or color?

Do I need to sort my glass bottles and jars by size or color?

Good news — there’s no need to sort! The glass bottles and jars can be any color and any size, up to one gallon.

I have some old office furniture I’d like hauled away. Can you help with that?

I have some old office furniture I’d like hauled away. Can you help with that?

Absolutely! Give us a call at 541.779.4161 to discuss the scope of the job and we’ll send someone to your office for an on-site consultation and quote.

We are re-doing the kitchen at our restaurant and we need to get rid of the commercial appliances. Is that a service you offer?

We are re-doing the kitchen at our restaurant and we need to get rid of the commercial appliances. Is that a service you offer?

Of course! Give us a call at 541.779.4161 to discuss the scope of the job and we’ll send someone to your restaurant for an on-site consultation and quote.

We’d like for you to come remove several filing cabinets from our fourth floor office. How does that work?

We’d like for you to come remove several filing cabinets from our fourth floor office. How does that work?

Simply give us a call at 541.779.4161 to discuss the scope of the job and we’ll send someone to your business for an on-site consultation and quote.

What is Rogue Compost made from?

What is Rogue Compost made from?

Rogue Compost is made from the grass clippings, leaves and other yard debris collected by Rogue Disposal & Recycling throughout the year. So it’s home-grown compost made right here in the Rogue Valley.

How many types of Rogue Compost are there?

How many types of Rogue Compost are there?

There are two types of compost and two types of potting mix. Click here for product details.

Is Rogue Compost sold by the bag or by the loose yard?

Is Rogue Compost sold by the bag or by the loose yard?

Both, depending on the type. Rogue Fine Compost is sold by the bag. Rogue Medium Compost and Rogue Grower’s Blend are both sold by the bag and in bulk. And Rogue Grower’s Blend Extreme is sold solely in bulk. Click here for product details.

Are there any other ground cover products besides compost and potting mix?

Are there any other ground cover products besides compost and potting mix?

Yes! You can also buy red bark (by the bag) and aged forest bark (in bulk). Click here for product details.

Some of your compost bags have an OMRI logo on them. What does that mean?

Some of your compost bags have an OMRI logo on them. What does that mean?

OMRI — or the Organic Materials Review Institute — is a nonprofit organization that determines products for use in organic production and processing. Products showing the OMRI Listed® seal, like Rogue Fine Compost, have gone through OMRI’s product review process.

We Can Help

If you’ve got a question about service, billing or anything else to do with Rogue Disposal & Recycling, we’ve got the answer.

Contact Us